Hakea victoria - Royal Hakea

Privacy

This website privacy statement applies to the Botanic Gardens and Parks Authority website (bgpa.wa.gov.au), managed by the Botanic Gardens and Parks Authority in Perth, Western Australia. When you follow a link from this website to another site, we recommend you read and consider the privacy statement of that site. 

Further information about how BGPA collects your personal information is available for download here: Corporate Policy Statement 29 - Privacy of Personal Information.

Information we collect

Personal information

You can browse the general content of the Botanic Gardens and Parks Authority website anonymously, without disclosing your personal information.  

Any personal information we collect through the Botanic Gardens and Parks Authority website may be used or disclosed for the primary purpose for which it was collected. We may also use or disclose personal information for related purposes, for example during a transaction or change of address.

We take reasonable steps to ensure that the personal information we collect through our website is protected from unauthorised access, loss, misuse, disclosure or alteration. Our website has electronic security systems in place, including the use of firewalls.

Collection and use of site visit data

The following information may be automatically recorded by this site's web server for statistical and system administration purposes only:

  • your server address;
  • your top level domain name (e.g. .com, .au, .gov);
  • the date and the time of your visit to the site;
  • the pages you accessed and downloaded;
  • the address of the last site you visited;
  • your operating system;
  • the type of browser you are using.

We will not attempt to identify individuals from the above information unless that is necessary to investigate a breach of law or regulation.

How we collect this information

Requests to provide information

We collect most personal information directly from you. You will generally know if we are collecting your personal information because we will ask you for it. For example, if you submit an online form to contact us, book an event or subscribe to receive newsletters, we will ask you to provide your name and contact details. 

Your personal information may be collected if you make contact using phone numbers or email addresses available on this website. 

Providing us with your personal information is voluntary. If you choose not to provide us with the requested information, we may not be able to respond to you or provide you with the service you are seeking.

Automatic collection - cookies

A cookie is a block of data that is shared between a web server and a user's browser. Cookies, and the information collected through them, are used to make this website more efficient. These include Google Analytics (a web analytics service to track site visit data as listed above) and the Facebook Conversion Tracking Pixel (anonymous click through data used to record the efficacy of Facebook advertisements for statistical and market research purposes).

If you do not want cookies to be placed on your computer, you can disable them using your web browser. If you opt out of using cookies, some of the features on the website may not function fully and your ability to browse, read and download information may be impaired. Please contact us to access our services by other methods.

Use and disclosure

Personal information

The personal information you provide us through the BGPA website will be used for the primary purpose for which it was collected. For example:

  • to allow us to respond to your questions or feedback;
  • where you have subscribed to an email newsletter to receive regular updates;
  • or to process a transaction.

Use of web analytics data

We use the information collected about how you use the BGPA website and how the website performs during your visit for statistical and system administration purposes. We do this to:

  • monitor and understand usage trends to ensure the BGPA website is meeting the needs of its users;
  • understand and enhance your experience of the BGPA website (for example, to improve content or make performance improvements);
  • monitor and protect the BGPA website from cyber security threats.

We do not use this information to identify you or match it with any other personal information we collect from you.

Other use and disclosure

We may also use or disclose your personal information:

  • for a purpose related to that for which it was collected if you have consented to that use or disclosure, or if you would reasonably expect the personal information would be used for that related purpose;
  • if we are required by law to do so (e.g. by a court or tribunal order, or a law of the Commonwealth). 

Your personal information will at all times be dealt with in accordance with the applicable legislation in Western Australia and consistent with any legal obligation (including the State Records Act 2000).

Social media

Personal information

We use social media platforms including Facebook, Instagram, LinkedIn and YouTube to communicate with the public about our work. We may collect personal information you voluntarily provide when you interact with us via these platforms, for the purpose of engaging and consulting with the public. Any personal information we collect via social media will be handled in accordance with Corporate Policy Statement 29 - Privacy of Personal Information. 

Social media platforms are operated by third parties and may also collect your personal information for their own purposes. By using these platforms and agreeing to their terms of service and privacy policies, you consent to the collection and handling of your information by those providers, including the transfer of your information outside Western Australia and Australia.

To protect your privacy and the privacy of others, please do not post personal information about yourself or others (including phone numbers or email addresses) in comments, posts or replies. 

Access and correction of your personal information

If you have any questions about how your personal information will be handled, or if you would like to access or correct your personal information, please email enquiries@bgpa.wa.gov.au